Is my contact information kept private?
Trust and security within our community is our highest priority. We will not disclose any of your contact information to others. Calls are connected through Clarity, therefore your phone number and email address will never be disclosed. ← Back
Are the calls off the record and private?
Trust and safety within our community is our highest priority. OpenSoul calls are completely off the record and are not recorded. We don’t ask users to sign a non-disclosure agreement (nor do we suggest that you do), but we do ask that they disclose any conflict of interest during the call if they feel like their may be one. ← Back
Can I use Skype or email?
Trust and safety within our community is our highest priority. We do not disclose or exchange any personal contact information such as email or phone number. Some members may feel the need to use Skype or email, but we discourage this because some members may feel uncomfortable sharing such information. We don’t want our members to feel pressured to disclose such information to unfamiliar members. Also, if any paid expert chooses to connect the conversation using other means, Clarity is unable to handle the necessary transactions relating to the paid expert. It’s important to keep communication and transactions on Clarity to best ensure trust and safety and to adhere to our terms of service. ← Back
OpenSSL HeartBleed Vulnerability Update
On April 7, 2014, the OpenSSL Project released an update to address a vulnerability nicknamed “Heartbleed”. The vulnerability affects a substantial number of applications and services running on the Internet, including Clarity. What is Clarity doing about it? Your Password We encourage all users to reset their Clarity account passwords. We do not have any evidence that passwords have been compromised, but any time a large scale vulnerability is discovered, the safest thing to do for your account is to rotate your credentials. ← Back