Category: User FAQs

Here’s a few simple steps to making a call request on Clarity: 1. Sign Up. To be able to call an expert on Clarity, you’ll need to sign up as a member. It’s completely free and you can use Facebook, LinkedIn or your email address to sign up here: www.opensoul.fm/sessions/signup. As soon as you’re done completing your profile, you can start searching our global community of thousands of experts to make your first call request with. 2. Search for Your Expert. Search our directory of over 14,000 experts using keywords just like in a Google search. You can search for individual experts as well as pre-loaded topics and categories. You can also ‘favorite’ experts (and go back to them later) by clicking the star in the upper right-hand corner of their profile page. Filter and sort your search results by selecting a filter (see image below): 3. Schedule a Call. After you’ve found your ally, you...

Now that we have over 14,000 experts on Clarity, we want to help you find the right expert faster. Here’s 2 great features that will dramatically improve your ability to find the best expert for you as fast as possible: 1. Sorting, Filtering & Sharing. Have you ever wondered who the most expensive person on Clarity is? What about the expert with the most calls? Clarity allows you to search for any expert, included those listed in categories, using advanced filters & sorts. We also added the ability to share the results so you can easily send them to friends or colleagues. Try our search now. 2. Related Topics. Still having a hard time finding the right expert? That’s okay, we have ya covered. With every search result, we now offer a list of related topics relevant to your search term that might contain the experts you’re looking for. Example: If you search...

When you’re paying for an expert’s time, it’s good to be prepared to make the most out of the call. Here’s a few suggestions about having killer conversations with experts: Define the Problem(s). This should be the first thing you do, even before you find an expert. Get it out on paper. What exactly are you seeking advice for? What problem(s) do you want to solve? Send the expert a message before the call. Once you schedule a call, sending a message to the expert with bullet points of any useful details, questions or background info helps make your time together more productive. To send a message, go to your Calls > Click on the call > Click “Send a Message” > Type your message in the Inbox > Hit “Send”. Break the ice, but know when to move on. It’s good to start off with some small talk to break the...

Absolutely! Inviting team members to a call is very simple and cost-effective. When you schedule a call, you’ll get a confirmation email that contains a conference line phone number and access code. You’ll use these to call in to connect with the expert on the confirmed date and time. Just share that information with up to 8 other people and you can all use it to call in at the same time. It works just like a conference line. What’s also nice is that you can designate someone else to take notes so you can just focus on absorbing that great content. Best Practices for Team Calls: ←  Back

When a call request is made, both member and expert will have the capabilities of sending each other messages. To send a message, go to your Calls page > Select the member/expert you’d like to send a message to > Click “Send a Message”. To reply to a message, simply go to your Account > Inbox > Type your message below and press enter. You send a message to experts to ask clarifying questions before requesting a call by going to their profile, and clicking on the little envelope icon that is part of the “Schedule a call” button. You can use the secure messaging service on Clarity to work out the details of your call request, fill in an expert before your call to save time during the call, or just convey any correspondence you feel necessary. NOTE: In order to add separate lines in a message, simply click Shift+Enter or Ctrl+Enter on Windows/Linux. ←  Back