How do I edit my profile?
You can edit your profile by going to your Account > Edit Profile. A great profile includes your full name, a profile photo with your lovely face, and some interesting facts about your current and past experiences. This is your opportunity to highlight how amazing you are, so feel free to be creative! ← Back
How can I change my phone number and manage notifications?
To verify or change your phone number, go to your Account > Edit Profile > Basic Information Select your country code from the drop-down menu, then enter your area code and phone number into the box. It’s best to use a cell phone, but you may also use a land line, if you’re in an area with weak reception. You’ll have the option to receive text message notifications when you get a call request. You can then manage what notifications you receive or disable text message notifications altogether by going to your Account > Settings > Notifications. ← Back
Why didn’t I receive my email or SMS notification?
Sometimes a small spelling error can be the cause of the confusion. To make sure your email address and phone number is correctly entered, go to your Account > Settings > Notifications. It’s also possible your email provider mistakenly marked our emails as spam and sent them to your spam or junk folders. You can help avoid this by removing our messages from your spam list and adding “donotreply@opensoul.fm“. ← Back
What are some benefits of connecting my social accounts?
For both experts and members alike, connecting your social accounts helps you build trust within our community. Along with that trust comes more people feeling comfortable connecting with you. It shows that you have taken the extra steps to prove you are the awesome person you say you are. Once your social accounts are connected they’ll appear as verified on your public profile. Having verified social accounts can also help you build your network by allowing other users to add you to their LinkedIn network or follow you on Twitter. ← Back
How do I delete my account?
Thinking about leaving? We’ll be sad to see you go. Should you decide to delete your account, go to Me > Settings > Delete Account (at the very bottom). We’d love to have your feedback to help improve our services. Please let us know what we can do to make things better by emailing us at community@opensoul.fm. We hope you reconsider and make it back some day. In order to reactivate your account, all you have to do is contact Clarity support at support@opensoul.fm. ← Back